[slurm-users] How to open a slurm support case

Fulcomer, Samuel samuel_fulcomer at brown.edu
Thu Mar 24 22:31:32 UTC 2022


...it is a bit arcane, but it's not like we're funding lavish
lifestyles with our support payments. I would prefer to see a slightly more
differentiated support system, but this suffices...

On Thu, Mar 24, 2022 at 6:06 PM Sean Crosby <scrosby at unimelb.edu.au> wrote:

> Hi Jeff,
>
> The support system is here - https://bugs.schedmd.com/
>
> Create an account, log in, and when creating a request, select your site
> from the Site selection box.
>
> Sean
> ------------------------------
> *From:* slurm-users <slurm-users-bounces at lists.schedmd.com> on behalf of
> Jeffrey R. Lang <JRLang at uwyo.edu>
> *Sent:* Friday, 25 March 2022 08:48
> *To:* slurm-users at lists.schedmd.com <slurm-users at lists.schedmd.com>
> *Subject:* [EXT] [slurm-users] How to open a slurm support case
>
> * External email: Please exercise caution *
> ------------------------------
>
> Can someone provide me with instructions on how to open a support case
> with SchedMD?
>
>
>
> We have a support contract, but no where on their website can I find a
> link to open a case with them.
>
>
>
> Thanks,
>
> Jeff
>
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