<div dir="ltr">...it is a bit arcane, but it's not like we're funding lavish lifestyles with our support payments. I would prefer to see a slightly more differentiated support system, but this suffices...</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Mar 24, 2022 at 6:06 PM Sean Crosby <<a href="mailto:scrosby@unimelb.edu.au">scrosby@unimelb.edu.au</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">




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Hi Jeff,</div>
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The support system is here - <a href="https://bugs.schedmd.com/" target="_blank">https://bugs.schedmd.com/</a></div>
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Create an account, log in, and when creating a request, select your site from the Site selection box.</div>
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Sean</div>
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<div id="gmail-m_-9099800381426360543divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> slurm-users <<a href="mailto:slurm-users-bounces@lists.schedmd.com" target="_blank">slurm-users-bounces@lists.schedmd.com</a>> on behalf of Jeffrey R. Lang <<a href="mailto:JRLang@uwyo.edu" target="_blank">JRLang@uwyo.edu</a>><br>
<b>Sent:</b> Friday, 25 March 2022 08:48<br>
<b>To:</b> <a href="mailto:slurm-users@lists.schedmd.com" target="_blank">slurm-users@lists.schedmd.com</a> <<a href="mailto:slurm-users@lists.schedmd.com" target="_blank">slurm-users@lists.schedmd.com</a>><br>
<b>Subject:</b> [EXT] [slurm-users] How to open a slurm support case</font>
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<td style="color:red"><b>External email: </b>Please exercise caution</td>
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<p>Can someone provide me with instructions on how to open a support case with SchedMD?</p>
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<p>We have a support contract, but no where on their website can I find a link to open a case with them. 
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<p>Thanks,</p>
<p>Jeff</p>
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